Thank you for visiting and using the website of Sagaha Foundation, the charitable fund under Mettitech Group Holdings. We are committed to respecting and protecting your privacy, as well as any personal information you provide during your use of the website.

This Privacy Policy explains how Sagaha Foundation (“We”, “Us”) collects, stores, processes, and protects user data. By continuing to access and use the website, you agree to comply with all terms stated in this Privacy Policy. If you do not agree, please discontinue using the website.

In this document, “We” refers to the entity that operates the website and manages data; “You” or “User” refers to any individual who accesses, interacts with, or provides information through the website.

1. Scope of Information Collection

We may collect the following types of data:

1.1. Personal Information

When you register, contact us, or make contributions through the website, you may be asked to provide:

• Full name
• Phone number
• Email address
• Other information depending on each specific program

1.2. Technical Information & Cookies

When you access the website, our system automatically collects:

• IP address
• Browser type, device type
• Access time, number of page views
• Cookies used for analytics and experience optimization

This information does not personally identify you.

2. Purpose of Information Use

Sagaha Foundation uses the collected information to:

• Process your contributions or feedback requests
• Send confirmation emails, receipts, or updates on charitable activities
• Improve the interface, content, and service quality of the website
• Contact you when necessary for support
• Ensure security, prevent fraud, or address violations

We do not use personal information for any unlawful commercial purposes.

3. Data Retention Period

Your information will be retained:

• For as long as necessary to fulfill the purposes for which it was collected, or
• As required by Vietnamese law, or
• Until you request deletion (if applicable)

We will delete or anonymize data when storage is no longer needed.

4. Information Security

Sagaha Foundation implements strict security measures, including:

• Secure servers with multi-layer firewalls
• Encryption of payment information
• Restricted internal access
• Regular security audits

However, no system can guarantee absolute security. While we make every effort to protect your data, we are not liable for incidents beyond our control.

5. Sharing Information with Third Parties

Your personal information will not be sold, rented, or exchanged with any third party.
We only share data under the following circumstances:

5.1. Authorized Third Parties

Technical support providers, payment processors, email services, or data storage services — all of whom must comply with confidentiality requirements.

5.2. Legal Requirements

Information may be disclosed to:

• Government authorities
• Courts
• Legal entities
  when required by law.

5.3. Fraud Prevention

Information may be used to investigate or address actions that violate system integrity, breach terms of use, or cause damage to Sagaha Foundation.

6. Customer Rights

You have the right to:

• Request access to your personal information
• Request corrections or updates
• Request deletion or cessation of data processing (unless prohibited by law)
• Opt out of marketing communications at any time
• File complaints regarding data usage

Please contact us via the foundation’s email to exercise these rights.

7. Links to Other Websites

Sagaha Foundation may provide links to partner or external websites.
We are not responsible for:

• Their content 
• Their privacy policies 
• How they use your data 

You should review their individual policies when visiting those websites.

8. Changes to the Privacy Policy

Sagaha Foundation may modify this policy depending on operational needs or legal requirements.
Any changes will be announced on the website and become effective immediately upon posting.
Continued use of the website signifies your acceptance of these changes.

9. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

Sagaha Foundation – Mettitech Group Holdings
Telegram Support : https://t.me/onfasupport